Hours at county license center have changed

Hours of operation for Anoka County’s five license centers have been adjusted to better serve customer needs and save taxpayer dollars.

Effective March 1, the total number of license center service hours increased to 54 hours per week.

However, weekly business hours at individual license centers were cut from 47 to 42 hours per week.

A study of customer service needs at each center showed that staggering the open and close times at each site provided better and more tailored service unique to each location’s customers, according to Martha Weaver, county public information manager.

For example, all license centers are open until 7 p.m. one night a week.

The change in hours will save up to $90,000 annually.

It also allows greater flexibility to schedule staff as business volume dictates, Weaver said.

Under the new hours Ramsey and Coon Rapids license centers are open from 8:30 a.m. to 5 p.m. except for Tuesdays when they are open 11 a.m. to 7 p.m.

The Blaine and Ham Lake centers are from 11 a.m. to 7 p.m. Thursdays and from 8:30 a.m. to 5 p.m. on the other days of the week.

The Columbia Heights Center is open from 7 a.m. to 3:30 p.m., except for Wednesdays when it is open from 11 a.m. to 7 p.m.

Passport processing is no longer available at the Blaine, Columbia Heights and Ham Lake centers, while passport applications must be completed a half-hour before closing at the Coon Rapids and Ramsey locations.

None of the license centers are open on Saturdays.

As determined by federal law, not all services are available at all license centers.

Go to www.anokacounty.us/license for a detailed summary of where services are offered.

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