A commitment to customer service and an eco-friendly environment is what Honest-1 Auto Care™ is all about.
Two Honest-1 automotive maintenance and full-vehicle repair centers, providing the latest and greatest in technology to serve its customers, have opened in Anoka and Blaine.
The shops are the ultimate alternative to dealership services.
“Our whole point is to offer convenience and comfort in a carefree, non-pressure environment,” said Matt Sederstrom, owner of the Anoka auto care shop.
Honest-1 offers customer-centered services, said Evan Staples, owner of the Blaine shop.
“Our goal is to create a family-friendly environment,” he said.
Honest-1 Auto Care goes beyond the usual vehicle services: repairs, oil changes, tune ups and wheel alignments.
Honesty and integrity are key to the resounding success of these shops. The business is listed among the top 500 franchises in the United States.
So why should you bring your vehicle to Honest-1? For many reasons.
•The warranty for starters. Service comes with a three-year, 36,000 mile warranty on parts and labor.
•Customers paying more than $25 in services receive 12-months of complimentary roadside assistance particularly helpful in cases of a flat tire, lock-out or need for a jump start.
•Free written estimates are another reason. “There are no high-pressured sales,” Staples said. One needn’t feel threatened by requesting services. Rather, the customer will be met with a courteous explanation of vehicle needs, with safety issues being the first to be addressed.
“We’ll never sell you services you don’t need,” Staples said.
•Honest-1’s experienced mechanics are ASE (Automotive Service Excellence) certified technicians, working with diagnostic equipment to ensure every vehicle is repaired properly and in a timely manner — especially important in the age of high-tech vehicles and hybrids. Our mechanics undergo ongoing, annual training for recertification.
•Honest-1 performs a full 21-point inspection, checking fluid levels, steering, shocks and more every time a vehicle comes in for service so that potential safety issues can be addressed before serious problems arise.
Like ‘a nice living room’
Walk into Honest-1 and you are met with an immaculate, family-friendly lobby and customer-waiting area.
Sederstrom compares the experience to sitting in a nice living room. “It’s like Starbucks meets auto repair,” he said.
Honest-1 creates an inviting environment with its tiled lobbies, leather chairs and couches, Internet (wireless) cafe, complimentary beverages and snacks, and large-screen TVs. A specially-designed and carpeted, safe play area is also available for kids.
Eco-friendly auto care
Honest-1 is committed to a greener environment. The first eco-friendly auto care chain in the nation, the company’s trademarked services and eco-friendly products are designed to minimize the impact vehicles have on the environment.
Through its Honest-1 Auto Care ESA® (Environmentally Sustainable Actions) program, the company’s eco-friendly practices prevent pollution, recycles, products, conserves resources and offers and promotes eco-friendly services. For example, Honest-1 offers 100-percent recycled and biodegradable oil in its eco-friendly product line.
Want more reasons to check out Honest-1? Buy four oil changes and get the next one free as part of the company’s Loyalty Program.
Basic inspections are free. A complimentary to-and-from shuttle service is available. Money-saving coupons await you on Honest-1’s website and in the local newspapers.
“For the long-term, we’re here to serve the community and their vehicles,” Sederstrom said.
Staples reminds customers, the auto care shop does such repairs as engine overhauls and transmission replacements, too.
“It’s the warranty that differentiates us,” he said.
Both Sederstrom and Staples invite you to experience their customer-friendly service. Give them a call or, better yet, drop in and see for yourself.
10705 University Ave. N.E. • Hours: 7 am-6 pm, M-F, 8 am-4 pm Sat. • www.honest1anoka.com
Call today: 763-244-3361